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At Alza Technologies, we are committed to delivering your orders with speed, accuracy, and care. This shipping policy outlines the terms and conditions related to the shipment of any physical products, materials, or equipment associated with our IT and web services. Our goal is to make your experience as seamless as possible while staying compliant with U.S. shipping regulations.
All orders are processed within 1–2 business days. Orders placed after 2:00 PM CST will be processed the next business day. Processing times may vary during peak periods, holidays, or due to custom service configurations. We strive to keep our shipping policy transparent and will notify you immediately in case of any unexpected delays.
We offer shipping across all 50 U.S. states. Standard shipping times typically range between 3–7 business days, depending on your location and the shipping method selected.
Shipping options available:
All shipping fees are calculated at checkout based on weight, dimensions, and destination.
At this time, international shipping is limited and may be available upon request. Please contact our support team for assistance with international orders. If accepted, international shipping charges, customs duties, and taxes are the responsibility of the customer.
Our shipping policy is designed to keep you informed throughout the process, no matter where you are.
We partner with leading shipping providers to ensure safe and reliable delivery, including:
The carrier for your order will be selected based on the best available rate and delivery time.
Once your order ships, you will receive an email with a tracking number and a link to follow your package in real-time. Estimated delivery dates are provided at checkout and are updated dynamically. Our shipping policy ensures transparency, and we make every effort to deliver within the promised timelines.
While we do our best to meet all delivery estimates, delays may occur due to:
If your shipment is delayed, we will notify you and work with the carrier to expedite delivery. We appreciate your patience and understanding in such situations.
If your package arrives damaged, or if it’s lost in transit, please contact our customer support within 7 business days of the delivery date. We will investigate the issue and take appropriate action, including replacement or refund, as outlined in this shipping policy.
Please retain all packaging and documentation to assist with claims.
For questions related to your shipment or this shipping policy, feel free to contact us:
📧 Email: [email protected]
📍 Business Hours: Monday – Friday, 9:00 AM to 6:00 PM CST
We’re here to ensure your experience is smooth from start to finish.
This shipping policy may be updated periodically to reflect changes in laws, carrier options, or internal processes. For the most up-to-date version, please refer this page for Shipping Policy.
